June 13, 2017
MPP Michael Chan is pleased to announce that Ontario is enhancing and modernizing its emergency health services system to provide people in York Region with increased flexibility and more options for medical transportation and paramedic services, to ensure they are receiving the right care when they need it.
“York Region Paramedics are very dedicated and highly skilled, working hard 24-7 as an integral part of Ontario’s health care system. Our government’s investment in modernizing ambulance dispatch and the plans to update legislation will help paramedics deliver the best emergency care more effectively. These initiatives are also an important demonstration of our government’s commitment to increasing efficiency through innovation to improve patient experience and resource management.”
— Michael Chan, M.P.P., Markham-Unionville
The province is investing in a new medical dispatch system that will help triage and prioritize 911 calls for ambulance services. This new system – which is expected to be in place in the first site by March 2018 – will better prioritize calls based on patient need and redirect low acuity patients to locations other than emergency departments, in instances where it would be safe and appropriate to do so.
The province also plans to update the Ambulance Act through a transparent and inclusive consultation process, to ensure patients continue to receive the right care at the right time. The proposed changes, if passed, would enable the government to:
Once implemented, people in York Region will experience less overcrowding, shorter wait times and faster movement through the emergency system.
Emergency 911 services will continue to provide immediate response to medical emergencies and may redirect, in a timely and convenient manner, those with non-urgent needs.
Ontario is increasing access to care, reducing wait times and improving the patient experience through its Patients First Action Plan for Health Care and OHIP+: Children and Youth Pharmacare — protecting health care today and into the future.
“Our government is committed to improving and modernizing our emergency health services system. Over one million people in Ontario are transported via ambulance each year. By improving the system, we are delivering timely, high quality care across Ontario.”
— Dr. Eric Hoskins, Minister of Health and Long-Term Care